Support
Last updated October 15, 2026
Emergency? Call 911.
Then send the alert in Ambrify.
Anything else: support@ambrify.app.
Does it cost money?
No. Sending and receiving alerts are free, forever, with one profile. Ambrify Plus (unlimited profiles, both parents get every alert) is optional: $59.99 a year (about $5 a month) or $9.99 monthly, with a 7-day free trial.
Is Ambrify an AMBER Alert?
No. Ambrify is an app for people nearby to help each other look. It is not run by or linked to the police or any government agency. Always call 911 first.
Do people nearby need the app?
To get the alert, yes. Anyone can open the alert link or scan the poster’s QR code and tap “I see them,” no app needed. Share the poster to reach more people.
Why does Ambrify need my location?
To send you alerts about kids and pets near you, and to place the last-seen pin. We keep only your latest location, never a history, and never show it to anyone. You can use a home address instead.
Who sees my child’s profile?
Only while an alert is running. People nearby, and anyone with the link, see what a paper poster shows: photo, first name, look-alike details and your phone number. Special notes go only to someone who taps “I see them.”
What happens when they’re found?
Tap Found. The alert closes everywhere, and its photos and details are deleted. Anyone who helped gets a thank-you.
I saw a false alert.
Tap Report on the alert, in the app or on the alert page. We review reports and block accounts that send false alerts. See Safety.
How do I delete my data?
Settings › Account › Delete account in the app. Other ways are on Delete account.